Privacy Policy

Who we are

This privacy policy explains how Core Partners collects, uses and protects the information you give us through this website and our text messaging program.

Information we collect

We collect only what we need to respond to you and deliver our services:

• Contact details you submit: name, phone number, email address and company.
• Details about your enquiry, including anything you tell us in a form, call or message.
• Your text messaging opt-in choices and the date and time you gave them.
• Basic technical information such as page views, referring source and campaign tags.

How we use your information

We use your information to:

• Respond to your enquiry and schedule or confirm appointments.
• Send the transactional and, where you agreed, promotional messages you opted in to.
• Provide customer support and keep records of our communication.
• Improve our website and marketing.

Text messaging and consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors who support our service delivery, such as customer service and messaging providers, is permitted.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

You can stop receiving messages at any time by replying STOP, or reply HELP for assistance. See our terms and conditions at /terms.

Sharing of information

We may share information with service providers who work on our behalf, such as hosting, scheduling, CRM and messaging providers, and only to the extent needed to deliver our services. We may also disclose information where required by law.

We do not sell your personal information.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data retention and security

We keep your information only for as long as needed to provide our services, meet our legal obligations and evidence your messaging consent. We use reasonable technical and organisational measures to protect it.

Your choices and rights

You can ask us to access, correct or delete your personal information, and you can withdraw your messaging consent at any time by replying STOP or contacting us.

To make a request, contact Core Partners at the contact details shown on this website.

Cookies

This website may use cookies and similar technologies to remember your session and measure how our marketing performs. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.